Our Aim is to provide knowledge and understanding of Decision Making, Conflict & Problem Solving.
Objectives
Understanding the nature, scope and impact of a problem
The difference between problem-solving and decision making
Decision making techniques
Problem solving techniques
Identifying issues and rectifying them
Managing issues to resolution
This course won’t make the decision for you or solve the problem. It is intended to show you different techniques to use and the knowledge that you need to potentially be successful. You can demonstrate an understanding and appreciation of how the topics relate to your working practice by completing written notes, answering multiple choice questions and completing the feedback form.
Our Aim is to provide knowledge and understanding of Decision Making, Conflict & Problem Solving.
Objectives
Understanding the nature, scope and impact of a problem
The difference between problem-solving and decision making
Decision making techniques
Problem solving techniques
Identifying issues and rectifying them
Managing issues to resolution
This course won’t make the decision for you or solve the problem. It is intended to show you different techniques to use and the knowledge that you need to potentially be successful. You can demonstrate an understanding and appreciation of how the topics relate to your working practice by completing written notes, answering multiple choice questions and completing the feedback form.
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